Terms of service

Draft — these terms will be finalised with our legal entity details before launch.

What you get

When you buy a photo, you receive a digital file plus print-ready sheets for the destination you selected. We check your photo for the common compliance requirements before you pay.

Acceptance guarantee

If a photo we produced is rejected by the issuing authority for a compliance reason we should have caught, we'll put it right or refund you. Full details are in our refund policy.

Immediate delivery

Because your files are delivered immediately, you agree to waive the usual cancellation period at checkout. This is shown clearly before you pay.

The visa service

The visa-application service is not yet available. Joining the waitlist places no obligation on you and is not a contract for any service.